CHEFFHUB – PRIVACY POLICY

Last Updated: 11/26/2025

Introduction

This Privacy Policy explains how CheffHub (“we,” “our,” “us”) collects, uses, and protects information obtained through the CheffHub website, mobile app, and SMS program. We are committed to preserving your privacy and safeguarding your information.

Information We Collect

We may collect your name, phone number, email address, account details, order and transaction information, and optional location-based preferences. Information is collected when you interact with the CheffHub platform or voluntarily provide it.

How We Use Information

Information is used for service delivery, order processing, notifications, customer communication, user experience improvements, and customer service. Information may be accessed by subcontractors involved in support services, such as customer service and platform operations.

SMS-Specific Privacy Requirements

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Information We Do Not Provide to Others

CheffHub does not provide mobile phone numbers, SMS opt-in data, consent data, or message content to outside organizations for advertising, marketing, promotional purposes, list building, or unrelated business use. This includes affiliates or partners.

How We Protect Your Information

We use administrative, technical, and physical security measures such as encryption, strict access controls, and secure server environments to protect your information.

Cookies and Tracking Technologies
CheffHub may use cookies to improve site performance and user experience. These cookies do not impact SMS functionality.

Children’s Privacy

CheffHub does not knowingly collect information from individuals under the age of 13.

Your Rights

You may request access to your information, correction of inaccurate data, or deletion of your information when legally permitted. Contact [email protected] for assistance.

Updates to This Policy

This Privacy Policy may be updated periodically. Continued use of our services indicates acceptance of updated terms.

Required Compliance Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contact Information

For questions regarding this Privacy Policy or your data rights, contact: [email protected]